Privacy

Guest data stays operational—and contained.

agamnos processes hotel and guest data to run stays: reservations, rooms, rates, payments references, and channels. GDPR-aligned principles guide what we collect and how long it is kept.

We process

  • Guest contact and stay details needed for the reservation
  • Staff accounts and role assignments for the property
  • Operational events (check-in, folio charges, housekeeping)
  • Payment references from processors—not full card numbers in PMS

Hotel control

  • Each hotel is a tenant; data is property-scoped
  • Staff see only what their role allows
  • Hotels remain controllers of guest relationships; agamnos is the platform processor
  • Export and erasure tooling expands with the compliance roadmap

This page is a product overview, not legal advice. Customer DPAs and retention schedules publish with enterprise packaging. Related: Security.